Privacy Policy
Last Updated: October 20, 2026
Clark-Reliance and its affiliated companies and brands (“Clark-Reliance,” “we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy describes how we collect, use, disclose, and protect information when you visit or interact with our websites, submit a form, request information or a quote, subscribe to communications, or otherwise interact with us online.
This Privacy Policy applies to the following websites:
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ClarkReliance.com
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OilFiltrationSystems.com
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Enervac.com
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CRFiltrationSolutions.com
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PenberthyProcess.com
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Parts.clark-reliance.com
It may also apply to other Clark-Reliance websites or digital services that link directly to this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us as well as certain information automatically collected when you use our websites.
Information You Provide
Depending on how you interact with our websites, we may collect information such as:
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Name
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Company or organization
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Job title
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Email address
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Telephone number
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Mailing or business address
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Country, state, province, or region
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Product or application interests
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Information submitted through contact, request-for-quote, technical inquiry, download, registration, survey, or other forms
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Communications you send to us
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Marketing and communication preferences
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Information related to customer service or technical support requests
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Other information you choose to provide
If you apply for employment through one of our websites or through a linked recruiting platform, additional information may be collected in connection with your application. The recruiting platform may also maintain its own privacy policy.
Information Collected Automatically
When you visit our websites, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.
This information may include:
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Internet Protocol (IP) address
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Browser type
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Device type
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Operating system
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Approximate geographic location
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Referring website
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Pages viewed
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Links clicked
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Date and time of visits
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Time spent on pages
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Website interactions
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Advertising or campaign information
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Other technical and usage information
We may combine information collected automatically with information you voluntarily provide to us where permitted by law.
2. How We Use Information
We may use information collected through our websites to:
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Respond to inquiries, requests for quotes, and technical questions
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Provide information about our products, services, rentals, field services, parts, and capabilities
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Communicate with customers, prospects, representatives, distributors, suppliers, and other business contacts
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Process and manage customer requests
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Provide customer service and technical support
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Send requested brochures, technical documents, case studies, newsletters, and other resources
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Send marketing communications where permitted by law
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Personalize and improve website experiences
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Understand how visitors use our websites
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Measure website and marketing performance
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Improve our products, services, websites, and marketing programs
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Maintain customer and prospect records
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Support sales and customer relationship management activities
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Protect our websites, systems, employees, customers, and business
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Detect or prevent fraud, misuse, security incidents, or other unlawful activity
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Comply with legal and regulatory obligations
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Establish, exercise, or defend legal claims
We may also use aggregated or de-identified information for research, reporting, analytics, and business purposes where the information can no longer reasonably identify an individual.
3. Cookies and Similar Technologies
Our websites may use cookies and similar technologies to provide website functionality, understand website usage, improve performance, and support marketing activities.
Cookies may include:
Essential Cookies
These cookies are necessary for website functionality, security, network management, and other core functions.
Analytics Cookies
These cookies help us understand how visitors interact with our websites, including pages visited, traffic sources, and website performance.
Functional Cookies
These cookies may remember selections or preferences and help provide enhanced website functionality.
Advertising and Marketing Cookies
These cookies and similar technologies may help us measure advertising effectiveness, understand interactions with marketing campaigns, and deliver more relevant advertising.
Where required by applicable law, non-essential cookies will be used only after you have provided the required consent.
You may be able to manage cookie preferences through the cookie settings or consent tool provided on our websites. You may also configure your browser to block or delete cookies. Blocking certain cookies may affect website functionality.
4. Analytics and Advertising Technologies
We may use third-party analytics, advertising, and website-performance services to understand how visitors interact with our websites and marketing campaigns.
These providers may collect information through cookies, pixels, tags, or similar technologies. Information collected may include device information, IP address, browsing activity, referral information, and interactions with our websites.
Depending on the website and services in use, these technologies may include website analytics, advertising platforms, conversion tracking, session analytics, or similar tools.
Third-party providers process information according to their own privacy policies and contractual obligations.
5. Marketing Communications
If you provide your contact information, request information, subscribe to updates, attend an event, interact with our marketing materials, or otherwise establish a business relationship with us, we may send you relevant business and marketing communications where permitted by applicable law.
Marketing communications may include:
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Product information
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Technical resources
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Company news
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Case studies
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Educational content
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Event and webinar invitations
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Product and service announcements
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Industry information
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Promotional communications
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us at marketing@clarkreliance.com.
Even if you unsubscribe from marketing communications, we may continue to send non-marketing communications related to existing business relationships, transactions, requests, or services.
6. How We Share Information
We do not sell personal information for money.
We may disclose information to third parties when reasonably necessary to operate our business, including:
Service Providers
Companies that provide website hosting, analytics, marketing, email, customer relationship management, information technology, cybersecurity, data storage, communications, or other business services.
Clark-Reliance Companies and Brands
Information may be shared among Clark-Reliance companies, divisions, affiliates, and brands when necessary to respond to inquiries, provide products or services, support customers, or operate our business.
For example, an inquiry submitted through one Clark-Reliance website may be forwarded to the Clark-Reliance brand, division, employee, sales representative, distributor, or affiliate best positioned to respond.
Sales Representatives and Distributors
Where appropriate, we may share inquiries with authorized sales representatives, distributors, agents, or business partners responsible for a particular geographic area, product, or service.
Business Transactions
Information may be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction.
Legal and Safety Requirements
We may disclose information when required by law, regulation, subpoena, court order, governmental request, or other legal process, or when reasonably necessary to protect the rights, property, safety, or security of Clark-Reliance, our customers, our employees, or others.
7. Third-Party Websites
Our websites may contain links to websites, platforms, or services operated by third parties.
Once you leave a Clark-Reliance website, the privacy practices of the third-party website or service will apply. Clark-Reliance is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and customer records, comply with legal requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.
10. Children’s Privacy
The Services are intended for business and general commercial audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
11. International Data Transfers
Clark-Reliance operates internationally and serves customers in numerous countries.
As a result, personal information may be transferred to, stored in, or processed in countries other than the country in which it was originally collected, including the United States and Canada.
Privacy and data protection laws may differ between countries. Where required by applicable law, we take appropriate measures to protect personal information transferred across borders.
12. Your Privacy Rights
Depending on where you live and applicable privacy law, you may have certain rights concerning your personal information.
These rights may include the right to:
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Request access to personal information we maintain about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Request information about how we collect, use, or disclose personal information
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Withdraw consent where processing is based on consent
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Object to or restrict certain processing
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Opt out of certain marketing communications
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Request portability of certain information
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Opt out of certain targeted advertising, sharing, or profiling activities where applicable
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Lodge a complaint with an appropriate privacy or data protection authority
These rights are subject to applicable law and may not apply in all circumstances.
We may need to verify your identity before processing certain privacy requests. We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
13. U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws.
Depending on your state of residence and whether the applicable law applies to our processing activities, these rights may include requesting access, correction, deletion, or a copy of personal information, as well as opting out of certain uses of personal information for targeted advertising, profiling, sale, or sharing.
Where required, we will provide mechanisms for exercising these rights and honor applicable legally recognized opt-out signals.
We do not sell personal information for monetary compensation. Certain uses of advertising or analytics technologies, however, may be considered a “sale,” “sharing,” or “targeted advertising” under some state privacy laws even when no money is exchanged.
14. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), if and to the extent those laws apply.
Applicable rights may include the right to know what categories and specific pieces of personal information have been collected, request deletion or correction, receive information regarding certain disclosures, and opt out of the sale or sharing of personal information.
Clark-Reliance will not discriminate against an individual for exercising rights provided by applicable California privacy law.
15. Canadian Privacy Rights
Clark-Reliance companies operating in Canada may collect, use, and disclose personal information in accordance with applicable Canadian privacy laws.
Where consent is required, you may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
You may also contact us to request access to or correction of personal information maintained about you, subject to applicable law.
16. European Economic Area, United Kingdom, and Other International Visitors
If you are located in a jurisdiction governed by the General Data Protection Regulation (“GDPR”), UK GDPR, or similar privacy legislation, we may process personal information under one or more lawful bases, including:
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Your consent
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Performance of a contract or steps taken at your request before entering into a contract
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Compliance with legal obligations
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Our legitimate business interests, where those interests are not overridden by your rights and interests
Depending on applicable law, you may have rights to access, correct, erase, restrict, object to processing, or receive a portable copy of certain personal information.
Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
17. Do Not Track and Global Privacy Controls
Some browsers provide “Do Not Track” signals. Because there is not a universally accepted standard for responding to these signals, our websites may not respond to all Do Not Track requests.
Where required by applicable privacy law and technically supported, we may recognize legally applicable browser-based opt-out preference signals, such as Global Privacy Control.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, websites, technology, legal requirements, or other circumstances.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Clark-Reliance
16633 Foltz Parkway
Strongsville, OH 44149
United States
Phone: +1 (440) 572-1500
Email: marketing@clarkreliance.com
Privacy requests may also be submitted through the applicable Clark-Reliance website contact form or through emailing marketing@clarkreliance.com.
When submitting a privacy request, please provide sufficient information for us to identify your request and the Clark-Reliance company, brand, website, or interaction to which it relates.